Advice and Support

Access a range of support and advisory services to help you during the pandemic.

Professional advice

Members can contact us to discuss all aspects of practicing through the pandemic. Please call 8825 4600 or email

Please also keep an eye out for email updates and check our COVID-19 recent updates webpage which is regularly updated.

General advice

Victorian Department of Health and Human Services

  • List of COVID-19 testing clinics/assessment centres
  • COVID-19 public enquiry hotlines:
    • National: 1800 020 080
    • Victorian: 1800 675 398
  • COVID-19 clinical advice hotline (Victorian Department of Health and Human Services):
    • Ph: 1300 651 160, 24 hours a day. Choose the ‘Specialist Medical Advice’ option. Pending demand, you may be asked to leave a message for return phone call. 

Mental health support

Members can access free confidential counselling with our member assistance program provided by LifeWorks. To make an appointment, or for phone counselling 24/7, call 1300 361 008.

The Dental Board of Australia Dental Practitioner Support Service is available to all dental practitioners. To access the service, call 1800 377 700 or visit

 Beyond Blue and the Department of Health and Human Services also provide mental health support, tips and advice.


Find HR information, FAQs and templates at

Financial support

Victorian Government Business Support Fund

Business Support Fund grants have been made available to Victorian Businesses. The third round of funding opens on 18 September 2020 offering between $10,000 - $20,000 depending on annual payroll. Visit the Business Victoria website for more information and to apply. If your practice meets the eligibility criteria for these grants and your application is not approved, please notify the ADAVB.

Advocacy and action

The ADA and ADAVB have worked tirelessly to represent and support members through the COVID-19 pandemic. An outline of the action we’ve taken as the situation unfolded can be viewed below:

Information about our advocacy, action and support for members during Victoria’s second wave is available at our Recent updates page.