Wed 23 June 2021 1:30 PM - 5:00 PM
Stress-free dentistry for new graduates
Receive tips about communicating with patients, restorative techniques and post-operative pain.
Communication may be the simplest way a new graduate dentist can increase their patient satisfaction
Presented by Dr Toni Surace
What I wish I knew about patient communication when I was a new grad! Communication is EVERYTHING! It doesn’t matter how good a clinical dentist you are if you cannot communicate well.
In this session, you will:
- Discover the secret to building value for your patient to keep returning
- Learn how to instantly build rapport
- Master the art of catering to your patients individual communication needs.
Presented by Dr Alan Solomon
They say you can’t teach new tricks to an old dog. But, the old dog often knows a thing or two about the old tricks! Restorative dentistry is largely predicable but we all get problems that bedevil our best efforts, which can leave us scratching our heads for an answer. We will walk you through some areas that can lead to patient dissatisfaction with our restorative attempts, and provide some remedies and ways to avoid them altogether.
Learn how to:
- Recognise why a restoration that we think is acceptable may be deficient in a patient’s eyes
- Identify contact point issues and how to manage them
- Recognise what a 'functional' open contact is and options to manage it
- Recognise potential problems before you restore the tooth so the patient is pre-informed and not surprised.
Post-operative pain: Causes of post-op pain and discomfort for common dental procedures, and current recommendations for pain management
Presented by Dr Michael Yoon
Is post-operative pain preventable? Sometimes yes and sometimes no. Know how to predict, prevent and manage post-operative pain to reduce your stress.
Post-operative pain is a part of dentistry. If not managed appropriately, it can develop into a stressful situation for both the patient and the dentist. Understanding the causes of dental pain can help clinicians predict what treatments may result in post-operative pain. Having this foresight will give you the opportunity to start pain management before the patient leaves the practice. Management may come in the form of communication, pharmacology and/or active treatment.
Learn how to:
- Understand the causes of pain
- Identify cases/treatments that are likely to induce post-operative pain
- Apply various pain management strategies.
Proudly supported by
CPD hours: 3 clinical hours
RSVP by 16 June.
Please note: Photographs may be taken at this event and may be used on the ADAVB website, social media or publications to promote ADAVB events and ADAVB membership. Please advise us if you do not wish to be photographed.
Dr Toni Surace
Dr Toni Surace graduated from Melbourne University in 1995 and is an international presenter, high performance coach, trainer and author. Toni is the Managing Director of Momentum Management where she works with dentists across Australia helping them become more efficient, more organised and improve their communication with patients and their teams. She also teaches leadership and confidence. Toni has a background in positive psychology and emotional intelligence combined with neurolinguistic programming, and uses her skills to help dentists become more resilient, handle stress, and achieve a good balance of work and life. Toni is a huge advocate of mental health in the dental profession. After suffering from her own personal battles with mental health she is very open to discuss coping mechanisms, and to also bring awareness to the signs and symptoms of mental health disease.
Dr Michael Yoon
Dr Michael Yoon is a specialist endodontist and is in full-time private practice at Melbourne Endodontics. He completed his general dental and specialist endodontic training at the University of Melbourne and is a Fellow of the Royal Australasian College of Dental Surgeons. Michael is the immediate past president of the Australian Society of Endodontology (Vic Branch) and serves as a committee member of the RACDS Victorian and Tasmanian regional committee. He is regularly involved in lecturing and clinical endodontic teaching of dental students.
Dr Alan Solomon
BDSc Melbourne 1984, FRACDS 1989, Past President of the AProsSVB, past mentor and current examiner for the MRACDS, and current member of the ADAVB CPD committee.