Dental Care During the COVID-19 Pandemic

Victorian dentists are permitted to provide dental care to patients with certain restrictions applying in various parts of Victoria.

Last updated 19 September 2021

COVIDSafe Dental Care

It is safe to attend dental appointments (in accordance with current government restrictions), as dental practices have strict infection control procedures in place, and other measures to protect patients and staff, including COVIDSafe Plans. 

Dental practices will ask patients if they are showing symptoms of COVID-19 or have been somewhere that may have exposed them to COVID-19 before dental appointments. It is important that you check and inform your dentist if you have been at one of the exposure sites listed here before attending the dentist. Your dentist may defer some non-urgent dental care if you are currently experiencing symptoms or have been to a COVID-19 exposure site recently.

If you have been to an expsoure site, or been in contact with someone who has COVID-19 and are required to quarantine, or you are experiencing cold and flu symptoms, please delay your dental appointment and get tested for COVID-19. You must stay at home and isolate until you receive your test result. For further information, visit the Victorian Department of Health website or call the Victorian coronavirus hotline on 1800 675 398.

Metropolitan Melbourne

Dentists are authorised workers under the current lockdown that was announced on 5 August 2021 in metropolitan Melbourne. Dentists are permitted to provide dental care to patients with urgent needs or care where failure to do so in a clinically appropriate timeframe will lead to adverse outcomes. If you currently have a dental problem, you should call your dentist to seek advice about whether you can be seen within the current restrictions. You will still be able to access care for dental problems where ongoing delays will mean that your dental health deteriorates (e.g. it may lead to pain, infection, loss of the tooth or function, or significant progression of disease).If you live in a Victoria/NSW cross-border community, you are allowed to travel to Victoria to seek dental care. Residents of the cross-border communities are required to obtain a permit to cross between Victoria and NSW. Residents can apply for a permit at the Service Victoria website and via the Service Victoria app.
As COVID-19 infection rates and restrictions change, so too may the restrictions around dental treatment. Check back before your dental appointment or phone your dentist to ensure you have the most up-to-date information.

City of Geelong, the Surf Coast and Shire of Mitchell

Dentists are authorised workers under the current lockdown that was announced on 19 September 2021 for the City of Geelong, the Surf Coast and Shire of Mitchell. Dentists are permitted to provide dental care to patients with urgent needs or care where failure to do so in a clinically appropriate timeframe will lead to adverse outcomes. If you currently have a dental problem, you should call your dentist to seek advice about whether you can be seen within the current restrictions. You will still be able to access care for dental problems where ongoing delays will mean that your dental health deteriorates (e.g. it may lead to pain, infection, loss of the tooth or function, or significant progression of disease).

As COVID-19 infection rates and restrictions change, so too may the restrictions around dental treatment. Check back before your dental appointment or phone your dentist to ensure you have the most up-to-date information.

City of Ballarat

Dentists are authorised workers under the current lockdown that was announced on 15 September 2021 for the City of Ballarat. Dentists are permitted to provide dental care to patients with urgent needs or care where failure to do so in a clinically appropriate timeframe will lead to adverse outcomes. If you currently have a dental problem, you should call your dentist to seek advice about whether you can be seen within the current restrictions. You will still be able to access care for dental problems where ongoing delays will mean that your dental health deteriorates (e.g. it may lead to pain, infection, loss of the tooth or function, or significant progression of disease).

As COVID-19 infection rates and restrictions change, so too may the restrictions around dental treatment. Check back before your dental appointment or phone your dentist to ensure you have the most up-to-date information.

Regional Victoria

Dentists in regional Victoria (with the exception of the City of Ballarat, City of Geelong, the Surf Coast and Shire of Mitchell) are able to provide all dental care to patients. If you currently have a dental problem or need a dental check-up, you should call your dentist to make an appointment.

As COVID-19 infection rates and restrictions change, so too may the restrictions around dental treatment. Check back before your dental appointment or phone your dentist to ensure you have the most up-to-date information.

Caring for your teeth

For tips and advice about taking care of your oral health, view our fact sheets. We have a range of fact sheets freely available to download with vital information about caring for your teeth, including two new 'COVID-19 pandemic: Getting your dental health back on track' fact sheets. 

Download Part 1 | Download Part 2